01-25-2012 03:03 PM
I changed the payment info in my vendor account last week, but today I noticed that the payment was made to the old account. Vendor portal does show the updated information. How can I make sure that the payment next week is made to the new account?
01-26-2012 11:04 AM
01-26-2012 01:14 PM
FYI, I just tried to change my account in the vendor portal but I get this error when I click on the paypal button:
This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.
01-26-2012 04:27 PM
01-27-2012 02:00 PM
A surprisingly quick reply from BlackBerry Vender Support:
Please contact the App World merchants of records Bango and DigitalRiver. They will be able to update your payment records. (RIMISVSupport@DigitalRiver.com) and Bango (firstname.lastname@example.org).
I will let you now their reply (I only contacted DigitalRiver since we only have PlayBook applications).
01-28-2012 04:09 AM
The answer of Digital River:
Service request 300224671 has been submitted to Contract Assurance to update the payment addrss for your account to xxxxxxxxxx