BlackBerry® World™ Development

[zezke]

Hi,

I changed the payment info in my vendor account last week, but today I noticed that the payment was made to the old account. Vendor portal does show the updated information. How can I make sure that the payment next week is made to the new account? 

[jonberry]

Do you mean paypal account?

[zezke]

Yes.

[jonberry]

I need to change mine too.

Can you open a support ticket and let us know what you find out?

[jonberry]

FYI, I just tried to change my account in the vendor portal but I get this error when I click on the paypal button:

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.

[zezke]

Strange, the form seemed to work perfectly fine for me. Anyway I contacted Vendor Support and I'll keep you posted.

[zezke]

A surprisingly quick reply from BlackBerry Vender Support:

Please contact the App World merchants of records Bango and DigitalRiver.  They will be able to update your payment records.   (RIMISVSupport@DigitalRiver.com) and Bango (support@bango.com).

 I will let you now their reply (I only contacted DigitalRiver since we only have PlayBook applications).

[zezke]

The answer of Digital River:

Service request 300224671 has been submitted to Contract Assurance to update the payment addrss for your account to xxxxxxxxxx