01-22-2013 10:08 AM
How do I change my price from free to paid? I sent in an email to Vendor Support but no reply back from them. Also, I added a note to my ticket for my newest release (not approved yet) and still no reply.
Why can't I change this myself??? And why is it so hard to have someone change it? Is anyone else having this issue?
I made my game free so developers could check it out and give feedback, beta testing and such but not to be locked in so that I can never sell it!!!
WordsPlus - appID 19132685
01-22-2013 11:24 AM
01-22-2013 11:31 AM
Hi Peter, I did use the vendor support form from within the vendor portal which is why I don't understand the lack of response. I didn't even get a confirmation email that my original support email was received.
So on someone's suggestion, I attempted to create a new product with the same bar...didn't work. It gives an error that the "package id" is already in use. When I click on "add release" on that error page it sends me back to an area where i can actually change the price. However, when I try the price I get another error
What's going on RIM?