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New Member
sandeepdhama
Posts: 1
Registered: ‎03-26-2012
My Device: Blackberry Playbook

Problem in updating android application on app world.

Dear All,

 

We have our "Hello-Hello Spanish" application ready for sale on app world. Earlier, We have created this application by using  flex builder. Since now playbook OS 2.0 comes out, we are planning to convert our existing  android application :- "Hello-Hello Spanish"  to blackberry playbook app using app player.
We have already repackage the application from android to blackberry and want to send as a update for our existing  app on app world.But we are getting the following error while uploading:-"File bundle (Hello_Hello_Spain.bar) has been rejected. Package ID is required for all .bar file. If this is an upgrade, Package ID must match Package ID in original file bundle."
This error clearly show that our new app product ID does not match with the existing app product ID on app world. but we can not put the same product ID as we have in our existing app. because in our earlier app we have the product ID:- "HHSpanish" but in  our latest version app product ID name is:- "com.hello-hello.HHSpanish". We can not change this android app Product ID as android  project need  product ID at least in 2 segment( for example:- com. abcd).So we are not able to put the same Product ID as we have before.
How can we solve this problem and can send our application as an updated to our existing app?
Another question is:- Does blackberry  playbook have any kind of promo code of app or any gift mechanism  that we can give it to our users so that they can download  our  paid app for free from app world? if not,  please tell us  how can i gift my app to user for free?
Developer
jtegen
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: Problem in updating android application on app world.

[ Edited ]

You will have to create a new product with the current and "correct" product ID. Your users wont be notified. You might be able to ask RIM to clear the old app out. There was a thread that this can be done under some circumstances.

There is no promo codes. This is one of the more frequently requested item. No word from RIM if this will ever be added. Your choice is to offer "free" version of the app with limited functionality. You can also do a try and buy if your app is a paid app.