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BlackBerry® World™ Development

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New Developer
kaisershmarren
Posts: 10
Registered: ‎09-15-2010
My Device: Not Specified

Problem on the download of the app from customers

Hallo,

i've very strange problem.

I've written a game for bb.

There is a version free that points to the trial/buy version to buy the full featured version.

 

From about 4 days, people who are downloading the free version and want to upgrade to the full one...

can't do it... but I do not understand why...

 

Even 5 days before I received a payment notice, and I didn'made any upgrade to the app....

Could you help me please?

 

I'm receiving lots of complains!

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Developer
lindstrom
Posts: 70
Registered: ‎02-04-2009
My Device: Z30

Re: Problem on the download of the app from customers

Do I understand you corrent - that you have already released 2 versions of your game, 1 which is free, and 1 which is paid - and that you in your free app - have a link to the paid version in AppWorld?

 

can I ask which app it is so I can test?

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New Developer
kaisershmarren
Posts: 10
Registered: ‎09-15-2010
My Device: Not Specified

Re: Problem on the download of the app from customers

Thank you very much for your courtesy,

but I decided to remove from sale the app and change sales model.

I will modify the app to include a full featured game with ads and

link to the payable no-ads versrion.

I think i've some problems regarding the trial and buy sales model...

no more supported...

 

Otherwise, Thank you again

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