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BlackBerry® World™ Development

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Developer
Posts: 255
Registered: ‎05-03-2012
My Device: 9930
My Carrier: Vodafone

Problem with app version in appworld(Urgent)

I have uploaded my app in appworld before 5 days. I have done some changes in descrption also. All the change requests are approved.  I have two versions of app,one for OS<5 and the other for OS>5.But i have done  a mistake. While selecting min os and supporting devices, i had selected devies whichever i am going to give support for OS>5 but while setting devices for version for OS<5 i selected all the devies(I think which is causing problem). Yesterday I have done chanes in selection of devices. I selected some devies for os 5 and the other devices i selected for version supporting OS<5. Now problem is that in Blackberry devies the app is showing old version but when i open appworld on my pc it shows new version wich all change requests reflected. What i can do so that people should get newer version on their devies? Please help. Its urgent.

BlackBerry Development Advisor
Posts: 310
Registered: ‎03-13-2009
My Device: BlackBerry Z30
My Carrier: RIM

Re: Problem with app version in appworld(Urgent)

Hi JoVinz,

 

Can you provide a few more details?

 

-Application Name

-Release #

-What devices models/OS' are not seeing the new Release that should?