Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® World™ Development

Reply
Contributor
Gosseux43
Posts: 25
Registered: ‎03-11-2011
My Device: Torch 9800
My Carrier: Bell
Accepted Solution

Question on Bberry Protect

Hello,  

 

I've installed the Protect application, which has the following features:  

- Backing ups via the web or wi-fi

- Can map your device via GPS if lost/stolen

- Can be remotely ringed if misplaced in the house.  

 

So... I figured that to take advantage of those features, I would be able to log-in on a website, to retreive back ups, follow device on map, ringing device remotely, etc... But, once I installed the app, nothing tells me where to find these remote services on the website. I looked on the app webpage, the messages on my device once the app is installed and also did a Google search and nothing leads me to think that there is an external website that would allow me to take advantage of these features remotely.  

 

Does this means that this functions have to be accessed via another blackberry only? Meaning that if I want to find my device via GPS, I can only use another bberry that has that application?  

 

Thanks for the information.  

 

Cheers.

Please use plain text.
JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Question on Bberry Protect

Login using your BlackBerryID account at this url from a PC:

 

https://blackberryid.blackberry.com/bbid/login/?callbackuri=aHR0cHM6Ly9wcm90ZWN0LmJsYWNrYmVycnkuY29t...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Gosseux43
Posts: 25
Registered: ‎03-11-2011
My Device: Torch 9800
My Carrier: Bell

Re: Question on Bberry Protect

Thanks JSanders,

 

I realize that this should have been easy to find despite my 10-15 minutes of search on the net.

(I always try to find by myslef to avoid asking silly questions, and yet...) :smileysad:

 

JSanders, once again, you came to my rescue -many thanks.

 

Cheers.

Please use plain text.
JSanders
Posts: 84,461
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Question on Bberry Protect

You're very welcome.

 

There is a link to that login page on the main BlackBerry.com Protect website.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.