09-19-2013 06:19 AM
I have an application in the app world and i lost my siginign keys which were used for the app in the app world.. Now i want update my app in the app world with some new features.. Can i use teh new signing keys for the update..
If i use the new siging keys will teh date persisted in the existing app will erased ? or will it remain same in the updated application.
09-19-2013 07:08 AM
New signing keys mean it will be recognised as a new app.
Did you update your keys to the new BlackBerry ID in which case I believe you can now recover them.
Email vendor support.
09-19-2013 07:10 AM
This may be helpful as well dependant on what your answer was above.
10-06-2013 08:56 PM
Is new release for your product has been submitted? If not yet and you still has problem with the signing, you can send me your application name, ID and your vendor name by PM and i can help to reset your product package ID (value tied to your code signing keys) from our side so you can update your product releases.