02-22-2012 03:49 PM
We are using dynamic licenses model for most of our apps.
During last 48 hours we have received hundreds of bad HTTP POSTs - with PIN = 0 and empty e-mail
* over 1300 bad HTTP POSTS for "upgrades" (existing transactionid)
* several bad HTTP POSTS for "new purchases" (new transactionid)
We have observed similar problems in the past, though on smaller scale. We are really worried about the second scenario, since users with valid transactions won't receive their license.
During last couple of days, we have sent several e-mails to devsupport e-mail without any response.
Previous time when we observed similar problem was on October 19, 2011.
Please investigate and fix this problem ASAP !
02-23-2012 09:41 AM
02-25-2012 11:20 AM
Hey gbeukeboom, thanks for providing a response and I especially appreciate the offer to follow up for us.
But I've been with App World almost 3 years now and frankly I don't know how to "PM" or what "INC" stands for. It would help if you "SiO'd" (spelled it out) for those of us who might be acronym challenged.
02-25-2012 01:04 PM
PM stands for Personal Message
INC is the incident number (for example INC0000032323) you receive when you use the vendor support form.
To summarize: "send me personal message via the forum when you get your incident number"