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BlackBerry® World™ Development

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Contributor
Robert-
Posts: 13
Registered: ‎07-12-2012
My Device: torch 9810
My Carrier: at&t

Re: Unable to sign in your Blackberry ID account

the problem persist. In the verify blackberry id screen i have a error.  the screen have this  message:  unable to loggin to your blackberry id account. i follow your instruccions but it didnt work  

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JSanders
Posts: 84,672
Likes: 22,958
Solutions: 5,907
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to sign in your Blackberry ID account

  1. Options > Device > Applications, scroll to BlackBerry AppWorld and delete it.
  2. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  3. Now, using your BlackBerry browser, go to www.blackberry.com/appworld and download AppWorld again. It will update your BlackBerryID as well.
  4. Login.




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New Contributor
klozet666
Posts: 4
Registered: ‎07-14-2012
My Device: 9930 + PlayBook + Dev Alpha
My Carrier: Play Poland

Re: Unable to sign in your Blackberry ID account

Maby try to Reinstal the BBID on your phone?

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JSanders
Posts: 84,672
Likes: 22,958
Solutions: 5,907
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to sign in your Blackberry ID account

Thank you klozet. The instruction about should reinstall or update bbid.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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Contributor
Robert-
Posts: 13
Registered: ‎07-12-2012
My Device: torch 9810
My Carrier: at&t

Re: Unable to sign in your Blackberry ID account

thanks for your help! how i can reinstall or update my Blachberrt\y ID acount?

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JSanders
Posts: 84,672
Likes: 22,958
Solutions: 5,907
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to sign in your Blackberry ID account

Robert, go to options > advanced > applications and delete your BlackBerryID module. In the same list delete AppWorld.
Reboot.
Now reinstall both.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Robert-
Posts: 13
Registered: ‎07-12-2012
My Device: torch 9810
My Carrier: at&t

Re: Unable to sign in your Blackberry ID account

Blackberry ID not is in my application list to delete. Appear appwords and i was deleted and install but the problem persist. I cant find blackberry ID application to delete it and install it. 

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JSanders
Posts: 84,672
Likes: 22,958
Solutions: 5,907
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to sign in your Blackberry ID account

Do you see it at options > BlackBerryID, or at options > device > BlackBerryID?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Nemomen
Posts: 14
Registered: ‎07-24-2012
My Device: BlackBerry 10 Alpha

Re: Unable to sign in your Blackberry ID account

Have you tried to sign in using your BB account or the email address associated with that BB account? Good Luck!
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Contributor
Robert-
Posts: 13
Registered: ‎07-12-2012
My Device: torch 9810
My Carrier: at&t

Re: Unable to sign in your Blackberry ID account

Yes i tried. Not working. Im so frustrated.
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