Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® World™ Development

Reply
Contributor
SeattleTom
Posts: 12
Registered: ‎02-24-2012
My Carrier: ATT

Waiting on Test House

How long does it normally take for the test house to get to an app once it is submitted? I have submitted my first one more then 3 weeks ago and haven't heard back since.. I am not sure if I did everything correctly, but I thought I would have heard back something by now..

 

Are the testers too busy with all the new games that are in the pipeline??

Please use plain text.
Developer
jtegen
Posts: 6,145
Registered: ‎10-27-2010
My Carrier: AT&T

Re: Waiting on Test House

Normally it is 7-10 days. 3 weeks is kind o flong. I would email them to see what is up.
Please use plain text.
Contributor
SeattleTom
Posts: 12
Registered: ‎02-24-2012
My Carrier: ATT

Re: Waiting on Test House

Hello, thanks for the reply.  I sent a message on their online "Contact App World Vendor Support" form a few days ago and I haven't heard back yet - is there an email address that I can use instead?  

Please use plain text.
Contributor
SeattleTom
Posts: 12
Registered: ‎02-24-2012
My Carrier: ATT

Re: Waiting on Test House

Ok I emailed devsupport@rim.com and got the app approved the very next day.. I don't know what the hang up was but I hope this is a rare occurence..

Please use plain text.