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BlackBerry® World™ Development

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Developer
mlamagra
Posts: 204
Registered: ‎07-09-2009
My Device: Not Specified

Why is App World incapable of updating a description in a reasonable time?

Recent experience is that it's taking App World 2% to 3% of a year to update a description.  Updated means that it shows in both the web store and the store app.

 

At MobiHand, I can update both the app and description for the web store in 1 minute, and the mobile store gets it the next day.

 

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Developer
GoldenJoe
Posts: 342
Registered: ‎09-28-2009
My Device: Not Specified

Re: Why is App World incapable of updating a description in a reasonable time?

Yikes. This scares me. I'd better make sure my description is right before they approve my app...

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Developer
silver20
Posts: 455
Registered: ‎03-04-2011
My Device: Paper cup

Re: Why is App World incapable of updating a description in a reasonable time?

I'm not sure you can change it right away after the app is submitted, maaybe you can until it's published the 1st time, after that you have to wait.
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Developer
Ebscer
Posts: 840
Registered: ‎08-31-2009
My Device: 9530, 9630, 9800, 8530, 9900, 9810, 9930, PlayBook, Dev Alpha
My Carrier: Verizon

Re: Why is App World incapable of updating a description in a reasonable time?

I've seen this pretty much always updated within one business day, which I feel is pretty reasonable.


Read my thoughts on BlackBerry Development at news.ebscer.com
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Developer
mlamagra
Posts: 204
Registered: ‎07-09-2009
My Device: Not Specified

Re: Why is App World incapable of updating a description in a reasonable time?

I've had a bunch of them waiting over a week, and some from before that which finally got approved days after I contacted support, but a few days later it still shows the old description in the mobile store.
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Developer
GoldenJoe
Posts: 342
Registered: ‎09-28-2009
My Device: Not Specified

Re: Why is App World incapable of updating a description in a reasonable time?

Hmm...seems to be different for everyone. I posted a small change (re-ordering screenshots). I'll let you know how long it takes.

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Contributor
makahn64
Posts: 27
Registered: ‎09-29-2010
My Device: 9800 Torch
My Carrier: AT&T

Re: Why is App World incapable of updating a description in a reasonable time?

I've had it take 3 weeks. Really, really bad. Same for changing devices the product is released for...

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Developer
mlamagra
Posts: 204
Registered: ‎07-09-2009
My Device: Not Specified

Re: Why is App World incapable of updating a description in a reasonable time?

[ Edited ]

There are some still pending after a week, and of course a bunch about 4 days old.  What I really don't get is why one which was closed about 4 days ago is still showing the old description in the mobile store.   I updated App World, cleared caches, reset the phone, but still the old stuff.

 

Maybe they're just very busy with the Playbook launch, I hope attention goes back to their phone business before long.

 

 

makahn64, about editing device compatibility, for me it works for latest releases, but for older ones it goes right back to what it had been.

 

P.S.  ooh, ahh, one just got closed...

 

 

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Developer
Dekerta
Posts: 80
Registered: ‎11-25-2010
My Device: 9700
My Carrier: Rogers

Re: Why is App World incapable of updating a description in a reasonable time?

[ Edited ]

I'm starting to think that if you're not writing an app for the Playbook, then RIM doesn't give a **bleep**. Hopefully everything goes back to normal after launch tomorrow.

 

PS. I'm extremely annoyed with RIM lately, but I still can't wait to get my Playbook :smileywink:

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