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New Contributor
kevincong
Posts: 4
Registered: ‎06-22-2012
My Device: 9900, playbook, alpha dev
My Carrier: Rogers

my app is "pending" for a month

[ Edited ]

I submitted my app (app id:20352889) on January 8th. My vendor id is <removed> and the ticket number is 735283. Until now, the status is still "Pending Review 2 Open CR(s)". I received no response for a whole month. I don't think this is normal. Is this the right place to discuss? Can someone take a look or tell me the email I should contact with. Thank you.

 

EDIT: Personal Information such as vendor ID is prohibited for your security. Please review User Guidelines  under section "Be careful."

 

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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

i just sent this to store front manager email funnily enough

 

Hello there,

               I hope you can help me.

I just got an email telling me how to sign in to epen reports, as an owner

Of at least one app submission.

 

Actually I have 19 app submissions.

4 last reviewed 14 days ago, produced with netbeans and

blackberry plugins……….

 

15, live on google play, submitted via the browser tool as bar files

last Sunday, as in six days ago, also unreviewed at all yet.

 

I checked with a product manager on your forum about the icon sizes

For these and he said they would be fine and scale down for playbook and blackberry 10.

 

So as these have been live, then converted by your own converter and signed and packaged by same,

And as the icons are ok they should theoretically whiz through.

 

I worked like mad on these, I am an individual of 60 not a firm, ex systems programmer retired,

And have just been left twiddling my thumbs for a week in one batch and two weeks with the other.

 

Can you give me any idea whatsoever when I might expect these applications to get reviewed/passed please ??

 

I prefer blackberry to google android and own one myself, as does my partner, but I cant load my own apps on it

As they are sitting in limbo.

 

Contrast this to android google play, I can knock up an app in an hour or so, and its submitted,

Published and live an hour or so later. ;-)

 

I like blackberry but its like wading backwards through treacle trying to get my apps accepted and live at present.

 

Yours sincerely

Malcolm pugh

Stiffsteiffs slightly sinister teddy bears

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New Contributor
kevincong
Posts: 4
Registered: ‎06-22-2012
My Device: 9900, playbook, alpha dev
My Carrier: Rogers

Re: my app is "pending" for a month

Did you get any response? Could you send me the store front manager's email address to me please. Thank you.

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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

store manager email is:

 

 storefrontmanager@rim.com 

 

i suspect at times the only way we will get a response is via a medium ;-)

 

im in no mad rush really, but i cant see how blackberry hope to compete with google play

when i can get my android ones up and running in an hour, and i have to wait literally weeks to

get even a review on blackberry.

 

i have sent emails to every email address i could find, and put a few things on these forums, i even

sent a message to alec saunders via his facebook as hes renowned for being a good guy

who really cares and gets back to people, but nothing much seems to work.

 

its free, and when they are eventually up there it will be cool, its just such a hassle trying to make it happen.

 

its become a mission with me - i wont quit till ive done this ;-)

 

i thought i was badly off with a week or two, lots of people here are looking at three weeks a month and

longer.

 

i guessd the port a thon clogged up the works a bit too.

 

goos luck kevin, lets hope we get our fifteen minutes of fame sometime this year ;-)

 

malc pugh rubery england.

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Developer
thubalek
Posts: 318
Registered: ‎10-01-2012
My Device: Dev Alpha C, Playbook 32 GB
My Carrier: BleskMobil

Re: my app is "pending" for a month

I totally agree. I'm quite sucessfull indie developer (many millions of downloads in total on Android)  started developing for this platform and I like it. I spend months with learning Cascades and C++ and now I'm quite skilled and I'm able to create apps quite quickly.

 

But review times here drive my nuts. It is absolutely crazy. If I get idea today, it will take months for customer will see it.

 

It is extremely demotivating for me. I waitied three weeks to deliver fix of bug that was not mine but Blackberry's! Other people waited over month.

 

Tom

 

 

--------------------------------------------------------------------------------------------
-- My Blackberry 10 app at http://blackberry.hubalek.net
-- My Android apps at http://android.hubalek.net
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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

well would you credit it.

11 of my 19 apps got put up for sale today.

it feels like a miracle.

happy days.

 

thought you guys would want to know.

 

they all had apply on them for balckberry built.

 

good luck

malcolm

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New Contributor
kevincong
Posts: 4
Registered: ‎06-22-2012
My Device: 9900, playbook, alpha dev
My Carrier: Rogers

Re: my app is "pending" for a month

Right. My app is finally approved as well. Thanks for your info. It's great to see they are monitoring this forum somehow. The next thing is to wait for "LE trade-up" message...

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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

should have done the lottery ;-)

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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

strange thing is though - they did 11 straight off out of 19

and they are all much of a muchness, which they must have seen.

 

basically for first tries i just made the apps pointer files to web pages and did the work on the web pages.

 

so the app wouldnt fail due to bad app code. it was so simple even i could not

theoretically fail ;-)

 

yet they stopped with 8 to go.

 

i dont know if the shift stopped and will continue tonight ;-)

 

thanks for your support - it was not easy staying true to believeing anything would ever get

passed as fit for consumption.

 

mine all have the apply for blackberry built, which ive done, but mine though unlikely to ever crash,

and with top user content of original form and personal basis, may be too simple for them.

 

i am an ex systems programmer with knowledge of c,pl1,cobol, assembler etc etc

and will learn the java c++ and visual basic needed over the next year or so, plus the html5,

but for now i thought just learn the process, get things live, make things that are durable

and relatively creash proof.

 

also as an ex alcoholic/chainsmoker/weight problems person i run self help pages in drink/smoking/weight loss/stress coping  which i like to get to a maximum audience to help people out there, free, so apps

is a good way to get the web pages for these self helps to more people who need help.

 

i also run 4 in depth detailed golf apps at 1.50 a throw to fund the websites i run for peoples help (15 of them)

and which i wrote myself from my own experience of golf and winning things.

these are about 50 pages each a4 size, some topics overlapping.

 

i was trying to get the apps in before the golf season kicked off in march, so just made it ;-)

 

good luck in the future with your apps.

 

malcolm pugh rubery england

moseley golf club

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Contributor
mr-bong
Posts: 31
Registered: ‎02-06-2013
My Device: 9320
My Carrier: virgin

Re: my app is "pending" for a month

all the eleven were quickly judged for blackberry built and as expected failed.

they are too simple to expect them to succeed but they wont crash.

 

i still have 7 untouched since first 11 were done althought they all date from the same input date or earlier.

 

once you are on there the tools like reporting and money tracking are fine.

 

its just getting past these huge waits for releasing apps.

 

good luck with your future efforts

 

malc

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