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New Developer
Posts: 29
Registered: ‎09-25-2010
My Device: Not Specified

" Request A Gift " feature in App World - licensing issue??

Hi,

 

Is this new feature of requesting a gift in App World 3.1 an issue for licensing? Because I have dynamic licensing on an app which is based on a device PIN. If a user is requesting an app from a bbm contact, it's that bbm contact who purchases the app based on his/her PIN, so the license key is only being provided to that bbm contact user.

 

But now I'm having the person who received the gift, tell me that obviously the license key they received is not activating the app on his device (because it's a completely different PIN). So is this an issue for anyone who receives a gift from App World??

New Developer
Posts: 22
Registered: ‎08-09-2009
My Device: Not Specified

Re: " Request A Gift " feature in App World - licensing issue??

I started getting customer complains too. 

This is the stupidly implemented feature. Same issues had Mobihand. 

Did anyone think before writing the code?! Or at least contacted develpers about upcoming changes and how that will be reflected in dynamic order reporting and license generation. 

 

RIM, WAHT SHOD WE DO NOW? 

Let all the customers flood AppWorld supprt ?! And erase 0 star complains?

 

 

**  think twice **

Contributor
Posts: 16
Registered: ‎11-06-2010
My Device: Bold 9900 BlackBerry PlayBook
My Carrier: Batelco

Re: " Request A Gift " feature in App World - licensing issue??

Totally agree with you. Blackberry help is such weak and not supporting at all.
I gifted 5 BBM contacts and still they are waiting the licean code or activation code.

Need Help

BlackBerry Development Advisor
Posts: 15,211
Registered: ‎07-09-2008
My Device: BlackBerry Passport
My Carrier: Bell

Re: " Request A Gift " feature in App World - licensing issue??

Our development team is aware of this issue and is working on a fix.  You can track the issue in Issue Tracker here:  https://www.blackberry.com/jira/browse/APPWORLD-121

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
BlackBerry Development Advisor
Posts: 15,211
Registered: ‎07-09-2008
My Device: BlackBerry Passport
My Carrier: Bell

Re: " Request A Gift " feature in App World - licensing issue??

The workaround to this issue is to have the person who received the gift refresh their "My World".

 

  1. Open AppWorld on the BlackBerry
  2. Go to “My World”
  3. Hit the menu key > “Refresh List”.
  4. This will bring up a message “Refreshing application list”. Wait for this to disappear
  5. Navigate to the gift-app, this will have the new license key listed 
Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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New Developer
Posts: 22
Registered: ‎08-09-2009
My Device: Not Specified

Re: " Request A Gift " feature in App World - licensing issue??

thank you for workaround.