01-31-2012 02:35 AM
When comes to RIM it's allways "peer-to-peer community. It's users helping out other users.".
There is no contact details to any at RIM. Our problems with RIM's products and services have to be solved by other members of the community and not by RIM itself. i have 3 app waiting for review , 2 of them for more than 2 months and not a SINGLE reply why is this . And i have to rely on some member who had the same problem to tell me what to do... this is (sorry but) stupid!
Just check what the competitors do :
We are currently reviewing an app that you submitted for inclusion on the App Store, and want to let you know that the review process will require additional time. We apologize for the delay and will provide you with an update on the status of your app as soon as possible.
Application Name: XXXX
Application Version Number: 1.0.0
Application SKU: XXXXXX
Application Apple ID:XXXXX
If you have any questions or concerns regarding this notice please contact us at email@example.com .
And yea, their reports works.
01-31-2012 04:38 AM
After the maintenance: so far reports work. Graphs have been improved a bit. And we have a BIG G, T etc. for ratings.
Finger crossed for report part.
01-31-2012 01:20 PM
The upgrade last night should have resolved these reporting issues for good.
01-31-2012 03:07 PM
Noticed the new graph with different markers. It would be neat if when mouse over the point it shows the actual purchase amount.
also still waiting for new report features like total amount sold for today and proper currency conversion.
02-08-2012 02:16 AM
02-08-2012 11:24 AM
One got through after the waiting reports cleared (without generating reports), but hours later the 2 waiting reports re-appeared, I scheduled another, and now it's stuck at 3-reports-pending.
This seems like a repeat of what used to happen a lot.
well lucky me it hasn't happened to me yet. I remembered Mark said the last server upgrade has fixed the problem. I did have a delay when scheduling a report. just a bite delay but i got it.