BlackBerry® World™ Development

[VivekAgar]

hi, 

   i just got approval for vendor account . i realised that a character is missing in vendor name , which will be shown on appworld.  so, i go for  login to vendor account and tried to change vendor name under manage account details after save  but it seems not changed .

NOTE : i haven't published any app with current name.

what should i do to correct this.

[rhearty]

Hi VivekAgar,

When you save a change in the Vendor Portal for any meta-data changes (Vendor Name incl.) it will generate a Ticket for approval.  Theses Tickets can be found under the 'Change Request Tickets' tab.

Someone from the Storefront Team will approve this change within the next 24-48 hours.

[VivekAgar]

ok,

but i doesn't found any ticket corresponding to change in vendor name at  'Change Request Tickets' tab.

it seems information iam saving (on click on save button ) is not saved, at top i got a message "* indicats required fields"  is that means information doesn't saved. i suspect this may be due to a reason for a field  State/Province: which is disabled when u select country india (See attachment image). 

is iam correct. ? please look in issue.  

again i am not  seen any change request ticket in history/ 'Change Request Tickets' tab. section. 

[JordanMc]

Hi VivekAgar,

If you want to PM your vendor name, I will look into this issue for you.

Thanks,

Jordan

[VivekAgar]

hi,

    thanks .. my vendor name and other info is now get corrected .. but don't know why it was not earlier...