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Developer
VivekAgar
Posts: 79
Registered: ‎09-22-2010
My Device: 9700

want to change vendor Name

[ Edited ]

hi, 

   i just got approval for vendor account . i realised that a character is missing in vendor name , which will be shown on appworld.  so, i go for  login to vendor account and tried to change vendor name under manage account details after save  but it seems not changed .

NOTE : i haven't published any app with current name.

 

what should i do to correct this.

 

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BlackBerry Development Advisor
rhearty
Posts: 300
Registered: ‎03-13-2009
My Device: BlackBerry Z30
My Carrier: RIM

Re: want to change vendor Name

Hi VivekAgar,

 

When you save a change in the Vendor Portal for any meta-data changes (Vendor Name incl.) it will generate a Ticket for approval.  Theses Tickets can be found under the 'Change Request Tickets' tab.

 

Someone from the Storefront Team will approve this change within the next 24-48 hours.

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Developer
VivekAgar
Posts: 79
Registered: ‎09-22-2010
My Device: 9700

Re: want to change vendor Name

[ Edited ]

ok,

 

but i doesn't found any ticket corresponding to change in vendor name at  'Change Request Tickets' tab.

it seems information iam saving (on click on save button ) is not saved, at top i got a message "* indicats required fields"  is that means information doesn't saved. i suspect this may be due to a reason for a field  State/Province: which is disabled when u select country india (See attachment image). 

 

is iam correct. ? please look in issue.  

again i am not  seen any change request ticket in history/ 'Change Request Tickets' tab. section. 

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BlackBerry Technical Advisor
JordanMc
Posts: 97
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device
My Carrier: Bell

Re: want to change vendor Name

Hi VivekAgar,

 

If you want to PM your vendor name, I will look into this issue for you.

 

Thanks,

 

Jordan

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Developer
VivekAgar
Posts: 79
Registered: ‎09-22-2010
My Device: 9700

Re: want to change vendor Name

hi,

    thanks .. my vendor name and other info is now get corrected .. but don't know why it was not earlier...

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