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takaya01
Posts: 19
Registered: ‎09-29-2012
My Device: blackberry bold
My Carrier: bell canada

z10 bugs

Where/how to report bugs in the z10. 

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: z10 bugs

Call Bell Canada and ask to have the issues escalated to BlackBerry technical support.

That way the bugs WILL get logged with BlackBerry as a known issue.

 

You're welcome to post them here as well. While no one official from BlackBerry may acknowledge it, it's well worth the time to make the bug public.




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New Member
mkNed
Posts: 1
Registered: ‎03-08-2013
My Device: Z10
My Carrier: Bell Canada

Re: z10 bugs

I'm running the latest OS level 10.0.10.85.

 

Whenever I FORWARD an email (specifically a Gmail account), the forwarded mail gets into UNREAD state.  There's nothing I could do to get it into read state.  The Hub then continually shows that I have 2 unread messages.  Unless I actually delete the message, it seems to remain unread.

 

This occurs whether I forward through the device itself, or forward via gmail.

 

Additionally, I had the setting set to "Show Sent Messages".

 

Not sure if anyone will actually get this, but hopefully gets resolved!

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