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New Contributor
Linny
Posts: 3
Registered: ‎04-17-2012
My Carrier: Orange

Re: ANGRY, cannot delete credit card information

[ Edited ]

I too  am VERY angry that I cannot delete my credit card information from my "My World" account. This situation is ABSOLUTELY RIDICULOUS and is NOT ACCEPTABLE!

 

Its about time that someone at Blackberry got this sorted out, surely it cannot be that difficult in this

day and age with all the technology about.

 

 I WANT to be able to delete my credit card details from the phone and the app world.

 

I did read somewhere that BBis trying to work on this but that was printed back in 2011, so maybe

someone might know if there has been any progress.

 

I did delete App world and re install under a different e mail address and password but I notice

the last 4 digits of the credit card is still shown on the handset.

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JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: ANGRY, cannot delete credit card information

Printed where back in 2011?

If you have a source, it'd be helpful.




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New Contributor
Linny
Posts: 3
Registered: ‎04-17-2012
My Carrier: Orange

Re: ANGRY, cannot delete credit card information

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=27FDE7E7A5AB282685E0058B63200DB8?...

 

 

Environment

 
  • BlackBerry® App World™ storefront
  • BlackBerry® ID
  • DT 2487795
CollapseOverview
 

Once a credit card or PayPal® account is associated in the BlackBerry® ID payment options for use with BlackBerry App World™, there is no method of removing that association.

CollapseResolution
 

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

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Super Contributor
habbitzz
Posts: 383
Registered: ‎02-15-2012
My Carrier: N NetCom

Re: ANGRY, cannot delete credit card information

I changed my credit card from just the other day...

First from a Visa to MasterCard, changed my mind and changed it again to another Visa.

Maybe you guys need to verify your BlackBerry ID first to be able to change credit cards?
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New Contributor
Linny
Posts: 3
Registered: ‎04-17-2012
My Carrier: Orange

Re: ANGRY, cannot delete credit card information

I don't want to change it to another card, I want to delete the details of the card totally from the Blackberry

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New Contributor
kwandar
Posts: 6
Registered: ‎05-26-2012
My Carrier: Wind Mobility

Re: ANGRY, cannot delete credit card information

I'm angry too, now that I've learned about this.  I purchased a Playbook for my mother-in-law who is visiting from Serbia, and used my credit card to install apps under her Blackberry ID.

 

Now I NEED to remove the credit card info, because she will not think twice about handing this out.

 

For gods sake RIM, this has been on your buglist for a while and the fix is SIMPLE - let us DELETE information.  Wrap it up in legalese about no refunds if you want but sheesh .... this is a horrible situation to put us in!

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New Contributor
dacallma
Posts: 7
Registered: ‎05-27-2012
My Carrier: Globe

Re: ANGRY, cannot delete credit card information

I have this concern. I just want to make sure that the information I have input on my bb for my credit card won't be used for fraud. Has someone ever experienced having their credit card info stolen because they registered it thru the app world? Thank you in advance...
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JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: ANGRY, cannot delete credit card information

I have never. If you're waiting for someone to comment that they have, you could be waiting a while. 




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New Contributor
dacallma
Posts: 7
Registered: ‎05-27-2012
My Carrier: Globe

Re: ANGRY, cannot delete credit card information

Thank you @jsanders., I was just worried that someone will use it me unaware about it., atleast I will be at ease now., just imagine seeing your statement of account with so many unsolicited transactions., way to go Blackberry., I trust in you... :smileyhappy:)
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JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: ANGRY, cannot delete credit card information

BlackBerry has a very secure network, moreso than any other.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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