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BlackBerry World

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New Member
Shelbyr7
Posts: 1
Registered: ‎04-09-2012
My Device: Bold 9900
My Carrier: Telus

APP WORLD PROBLEMS

I cannot login to my app world!! It keeps saying use the username assigned to this device but I have tried both my emails and I do not know what else to do??

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Super Contributor
Esperoni
Posts: 329
Registered: ‎01-27-2012
My Device: Z10, 9900
My Carrier: Robbers

Re: APP WORLD PROBLEMS

Have you tried to login to App World on your PC? If you can sign in, in the upper left corner you will be able to see which device that account is associated with. If you are not sure of the correct password for the ID, then you can visit this link. https://blackberryid.blackberry.com/bbid/recoverpassword?i=833497

You can also check these two articles for additional help.

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB26361&sliceId=2&cm...

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB28685&sliceId=1&cm...
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