02-12-2014 04:59 PM
02-12-2014 10:42 PM
Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache.
Hopefully it'll work for you! Good luck and let us know!
02-13-2014 02:16 AM
02-13-2014 02:18 AM
02-13-2014 02:25 AM - edited 02-13-2014 02:27 AM
Hmmm...I'm wondering how you know that...and also wondering which method you are attempting. I don't know what a "Bold 5" is, and you've not revealed your OS level nor your AppWorld version...since the KB is divided up by these things, I'm rather challenged to tell you what to do next, or even if what you are interpreting is accurate. Can you fill in the details please?
02-13-2014 02:33 AM
02-13-2014 02:41 AM
Correct...that is not the reaction you need in order to achieve success. But, you only revealed one of the details I requested, so I remain shooting in the dark here...oh well.
I do not know what leads you to choose that command string over others listed in the KB. But, in any event, since that one does not work correctly, why not try some of the others? You must achieve the reaction documented in the KB...otherwise, the attempt is not valid, and you can expect nothing to change regarding your situation.