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BlackBerry World

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New Contributor
darkstar
Posts: 2
Registered: ‎09-06-2012
My Device: curve 9360

App Store Problem

I go to the app store and i click my world and it has the circle turning says please wait it ends it didnt go to my world it just stayed on the same page and it does the same thing when i download. ive tried resseting my blackberry no luck

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: App Store Problem

Hey Darkstar,

Welcome to the BlackBerry® Support Community Forums.

 

Try clearing the BlackBerry® App World cache and then reinsert the battery and test again. Please have a look at the following article:
How to clear the BlackBerry® App World cache
http://btsc.webapps.blackberry.com/btsc/KB24714

 

Thanks.

-HB

 

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New Contributor
darkstar
Posts: 2
Registered: ‎09-06-2012
My Device: curve 9360

Re: App Store Problem

did not work