BlackBerry World

[Lightning77]

App world refuses to launch on my Torch 9800. I've reinstalled it, and had limited success. It worked once, but then after i restarted it, it went back to not launching. It doesn't even display any error message. How can i get it working again?

[sdgardne]

Hi and Welcome to the Community!!

Please try this sequence:

1) Remove AppWorld from your BB

• KB10040 How to view or remove installed applications on a BlackBerry smartphone
• If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

• http://blackberry.com/appworld/download
• Again, if it requests to reboot, do so.

4) Do another Batt-Pull reboot

5) See if it now works.

Cheers!

[Lightning77]

It still doesn't work...

[Shinoda]

i got the same problem om my 9300,

even installing an older version doesn't work

[Candz84]

I'm having the same problem with my 9300...nothing works and it's so frustrating!!! Hope someone comes up with a solution soon!

[jefftung]

I have the same problem with my 9800.....

[reesie211]

I'm having the same problem with my 9800. 

[reesie211]

I reinstalled and it seems to be ok now.

[smbskb]

Tried as above, deleted, battery pull, reinstall, battery pulls all over the place, and STILL no success with Torch 9800. Previous versions same. VERY frustrated! Worked once, then stopped.

[Miss1Angel]

It seems we have all come to this issue with the new update. I also am having the same issue, updated now App World will not launch. I tried your suggestion as well and it did NOT work. I think we are all sitting here with our hands up in the air. This need to be corrected now.

Does anyone know where or who we can get in direct contact with about this issue?