11-02-2012 05:25 AM
Hello Community,
so i have a Curve 9360 running on 7.1.0.336, so far everything is fine.
But when i like to load or buy a app from AppWorld (v4.0.0.55), the trouble starts, i can not download any app-
e.g.
i want to enter "My Wolrd"-> it is loading the Terms and Agreemt-> i accept them->nothing happens
same when i try to download a App->click download->Terms and Agreement showing up->i accepdt them->nothing happens
I don't know a solution, i have a working BB ID, i didn't got a failure massage when i was updating the App World to v4.0.0.55
I tried the following, but without any success
-On/Off and Buttery Pull
-reinstall Appwolrd, via the Mail solution on blackberry.com
-checked my BB ID
-HRT resent
but it seems nothing was working....
Can somebody help please?
BR Sergej
*Sorry for my Bad English*
11-06-2012 05:29 PM - edited 11-06-2012 05:30 PM
Hey Sergej,
Welcome to the BlackBerry® Support Community Forums.
The issue you may be related to the following article, please try completing the resolution and then test:
Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB24200
Thanks.
-HB
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