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Trusted Contributor
SGoodman
Posts: 208
Registered: ‎06-01-2011
My Device: PlayBook, Z10

App World Icon Disappeared

Greetings,

 

I was prompted to upgrade AppWorld to 4.0.0.63, so I did. After my BlackBerry rebooted, the App World icon disappeared. How can I get it back?

 

I have "Show All" checked on my home screen menu.

 

AppWorld is already installed. I can see it by going to Options > Device > Application Management > Applications. It is just the icon that is missing on my home screen. I wasn't prompted to remove the icon during the upgrade. It just vanished during the upgrade process.

 

Thanks,

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: App World Icon Disappeared

[ Edited ]

Remove the App world from your device and have a reboot. Then reinstall app world and have a reboot again.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

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Contributor
Lulu436
Posts: 24
Registered: ‎08-01-2011
My Device: Bold 9780

Re: App World Icon Disappeared

Hi there, I also have the same problem & have done as discribed as above twice but no change! Any other suggestions??
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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

I would suggest trying this:

  • Go to Options > Advanced > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
  • Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
  • Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.
  • After installation and possibly another reboot, check your homescreen or another folder, or Downloads folder for the application.




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Contributor
Lulu436
Posts: 24
Registered: ‎08-01-2011
My Device: Bold 9780

Re: App World Icon Disappeared

Hi there, thanks for the help but I'm afraid it didn't work.
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Visitor
Jutmanc
Posts: 1
Registered: ‎11-07-2012
My Device: Torch 9800

Re: App World Icon Disappeared

Ive got the same problem done the same thing about 3 times now still no icon showing

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New Contributor
leveragedhedging
Posts: 4
Registered: ‎09-28-2012
My Device: Torch 9800 and playbook

Re: App World Icon Disappeared

I have had the same issue. For some reason or another it got replaced with "app house" ... :smileyfrustrated:

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Trusted Contributor
SGoodman
Posts: 208
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: App World Icon Disappeared

[ Edited ]

I deleted AppWorld, rebooted, and downloaded AppWorld again. I didn't change the application permissions. The AppWorld icon is still missing.

 

I followed the steps in this blog post, but it didn't help.

 

Is there anything else I could try? There is obviously a problem with AppWorld. As far as I know there is no other way of opening AppWorld, so any suggestions would be appreciated.

 

Thanks,

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
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New Contributor
JWVictor
Posts: 4
Registered: ‎11-08-2012
My Device: Bold 9800

Re: App World Icon Disappeared

I Have the same problem. Did uninstall wit app manager restart, reinstall, ect

Wat I did spot that restart I receve the following error massage

Uncaught exception: Java.lang.Error

Please help.
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New Contributor
juzb78
Posts: 3
Registered: ‎11-09-2012
My Device: Blackberry Bold 9780

Re: App World Icon Disappeared

I did exactly as per your suggestion a few times, unfortunately to no avail. Mine is a Bold 9780
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