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New Contributor
juzb78
Posts: 3
Registered: ‎11-09-2012
My Device: Blackberry Bold 9780

Re: App World Icon Disappeared

I experienced the same issue when I upgraded it today to AppWorld 4.0.0.63 on my Bold 9780.

 

Had deleted from the Application menu, did battery pull, reinstalled, etc.. but problem persist. Been doing this a few times!

JSanders
Posts: 86,605
Likes: 23,202
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

The current workaround appears to be to downgrade your AppWorld client to version 4.0.0.55. This can be done by visiting the following link in your browser.

http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3




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New Contributor
JWVictor
Posts: 4
Registered: ‎11-08-2012
My Device: Bold 9800

Re: App World Icon Disappeared

Thanks the roll back worked. Hope RIM fix the bug ASAP.

New Contributor
juzb78
Posts: 3
Registered: ‎11-09-2012
My Device: Blackberry Bold 9780

Re: App World Icon Disappeared

Thank you so much JSanders. It works fine now :smileyhappy:
JSanders
Posts: 86,605
Likes: 23,202
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

Great, I hope they get it fixed soon also.




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Trusted Contributor
SGoodman
Posts: 217
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: App World Icon Disappeared

I downloaded the previous version. During installation I got the following error:


Uncaught exception:
java.lang.Error

 

However, after restarting, the icon is now back. AppWorld is now also prompting me to upgrade to version 4.0.0.63 (again).

 

How do we inform BlackBerry about this problem?

 

Thanks,

Shane.

Z10 (version 10.2.1.3442)
LTE Playbook (version 2.1.0.1917)
New Contributor
arein88
Posts: 2
Registered: ‎11-09-2012
My Device: Bold 9780

Re: App World Icon Disappeared

Thank you so much JSanders. It works fine now

JSanders
Posts: 86,605
Likes: 23,202
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

You're very welcome.

RIM is aware of the issue.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Ebele
Posts: 8
Registered: ‎11-11-2012
My Device: bold 9650

Re: App World Icon Disappeared

The same problem stated above, the icon didn't show on my screen after following the instructions. Pls is there any other option ? Bold 9650 thanks
JSanders
Posts: 86,605
Likes: 23,202
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

Ebele, did you also follow my instructions to download version 4.0.0.55?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code