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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared


fehae wrote:

After updating the firmware i suddenly had the AppsWorld V3, this version is running,.


In your case I'd recommend you stick with v3 then, if v4.0.0.63 and v4.0.0.55 are not working. Stay with what's working.

 

As for you other questions, I don't know the answer to "why" anything.

 

If you need to complain about RIM, call Telekom your mobile provider and ask to have your issue escalated up to RIM level tech support and let them know of your disappointment. We are users just like you, trying to help you with experienced advice we've encountered.

 

Good luck.

 




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Contributor
fehae
Posts: 12
Registered: ‎11-10-2012
My Device: Bold 9700

Re: App World Icon Disappeared

@JSanders: thanks again, i really appreciate your "user" support and i know that we are all sitting in the same boat!

i will try to claim the problems at my provider, keep you informed!

 

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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

And, just to add, if you have 3,000 users on BlackBerry, you probably have a tech support contract and your IT people can likely get a direct answer and support for what you need.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
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Trusted Contributor
SGoodman
Posts: 208
Registered: ‎06-01-2011
My Device: PlayBook, Z10

Re: App World Icon Disappeared

Has this been fixed yet?

 

The blog post and knowledge base article don't help at all.

 

Shane.

Z10 (version 10.2.1.3247)
LTE Playbook (version 2.1.0.1917)
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JSanders
Posts: 85,729
Likes: 23,109
Solutions: 5,957
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Icon Disappeared

Yes, there are resolutions posted. Don't know why it is not working for you.

 

You haven't explained what you've done or not done to resolve the issue.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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