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BlackBerry World

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New Member
nmerendeiro
Posts: 2
Registered: ‎06-13-2013
My Device: Bold 9790
My Carrier: Optimus

App World Login Error Download file

Hello all,

 

When i'm making the login on the appworld website, after clicinkg the sign in button, I receive a message that IE cannot donwload the file.

This is not allowing me even to acess my appworld account once it stays blocked in this error.

 

Any sugestion?

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: App World Login Error Download file

Hey nmerendeiro,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

You can access BlackBerry World from the BlackBerry smartphone through Wi-Fi or your mobile data connection.  Internet Explorer shouldn't have to download any files if you're using a PC, just need to run a plug-in.

 

I would highly suggest you use the application on the BlackBerry smartphone.  Go to www.blackberry.com/appworld/download to download the app.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Member
nmerendeiro
Posts: 2
Registered: ‎06-13-2013
My Device: Bold 9790
My Carrier: Optimus

Re: App World Login Error Download file

Thank you for your reply. But in fact when i try to login in the internet, if i use IE the computer stays blocked triyng to acees something... if i use my ipad, i receive the information of an internal error... On the smartphone no issue at all. Regards, Nuno
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