BlackBerry World

[shougom]

Ive been trying to purchase the zen classic theme for .99 cents.  Everytime I do I login to paypal successfully and hit press buy now.  Blackberry waits for awhile then comes back with purchase not found.  Ive tried this a few times.  Hope im not getting charged over and over.  Not sure what to do.  I did have a hotmail address originally when I first got my blackberry now a gmail one so not sure if that is messing it up if so whatever I just want to make sure im not getting multiple charged.

Thanks in advance.

[JSanders Resident Expert]

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shougom wrote:

whatever I just want to make sure im not getting multiple charged.

Thanks in advance.

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Check your PayPal account 

[shougom]

Ok did that no activity reported at pay pal.

So now to the technical issue.  Wonder why I cant download/purchase the zen classic theme?

Not sure if its a glitch or if the theme files dont exist.   

[JSanders Resident Expert · Accepted solution]

Have you upgraded your AppWorld to AW 2.0?

There is a new version out just this week, might solve the problem.

[shougom]

Ok i downloaded the new version.

Then went to register a blackberry ID and when it tries to authenticate my paypal account

it says:  Blackberry app world is having trouble connecting to the appworld server check your network connections and try again.

My connections are just fine.  Maybe I could try though my laptop to get the theme and transfer through desktop manager to my phone?  Is there a way to access appworld via pc?

[shougom]

Its working now I had to logout and back in thanks much!

[JSanders Resident Expert]

You are very welcome.

Good luck.

[norarubinoff]

Wish it was so simple for me. I've logged out, rebooted -- nothing.  After recently followed the prompts to install the latest BlackBerry App World on my Tour, I was prompted to create a BlackBerry ID, which I did. I was asked as part of the process if I wanted to link my old BlackBerry App World purchases to this newly created ID. I said yes, and entered my PayPal credentials.

I'm certain that I'm not improperly entering my credentials. However each time I submit, I get a PayPal Service Error (error ID 30972) message.

[JSanders Resident Expert]

Are you rebooting in THIS way? >> With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.