If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry World

Reply
New Contributor
shougom
Posts: 4
Registered: ‎08-21-2010
My Device: Blackberry tour 9600
My Carrier: Sprint
Accepted Solution

App World Purchases Not Found

Ive been trying to purchase the zen classic theme for .99 cents.  Everytime I do I login to paypal successfully and hit press buy now.  Blackberry waits for awhile then comes back with purchase not found.  Ive tried this a few times.  Hope im not getting charged over and over.  Not sure what to do.  I did have a hotmail address originally when I first got my blackberry now a gmail one so not sure if that is messing it up if so whatever I just want to make sure im not getting multiple charged.

 

Thanks in advance.

Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Purchases Not Found

 


shougom wrote:

whatever I just want to make sure im not getting multiple charged.

 

Thanks in advance.


Check your PayPal account  :smileywink:

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
shougom
Posts: 4
Registered: ‎08-21-2010
My Device: Blackberry tour 9600
My Carrier: Sprint

Re: App World Purchases Not Found

Ok did that no activity reported at pay pal.

 

So now to the technical issue.  Wonder why I cant download/purchase the zen classic theme?

 

Not sure if its a glitch or if the theme files dont exist.   

Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Purchases Not Found

Have you upgraded your AppWorld to AW 2.0?

There is a new version out just this week, might solve the problem.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
shougom
Posts: 4
Registered: ‎08-21-2010
My Device: Blackberry tour 9600
My Carrier: Sprint

Re: App World Purchases Not Found

Ok i downloaded the new version.

 

Then went to register a blackberry ID and when it tries to authenticate my paypal account

it says:  Blackberry app world is having trouble connecting to the appworld server check your network connections and try again.

 

My connections are just fine.  Maybe I could try though my laptop to get the theme and transfer through desktop manager to my phone?  Is there a way to access appworld via pc?

Please use plain text.
New Contributor
shougom
Posts: 4
Registered: ‎08-21-2010
My Device: Blackberry tour 9600
My Carrier: Sprint

Re: App World Purchases Not Found

Its working now I had to logout and back in thanks much!

Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Purchases Not Found

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
norarubinoff
Posts: 6
Registered: ‎08-22-2010
My Device: Tour 9630
My Carrier: VZW

Re: App World Purchases Not Found

Wish it was so simple for me. I've logged out, rebooted -- nothing.  After recently followed the prompts to install the latest BlackBerry App World on my Tour, I was prompted to create a BlackBerry ID, which I did. I was asked as part of the process if I wanted to link my old BlackBerry App World purchases to this newly created ID. I said yes, and entered my PayPal credentials.

I'm certain that I'm not improperly entering my credentials. However each time I submit, I get a PayPal Service Error (error ID 30972) message.

"Life is what happens while you are busy making other plans."

- John Lennon
Please use plain text.
JSanders
Posts: 83,761
Likes: 22,785
Solutions: 5,871
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Purchases Not Found

Are you rebooting in THIS way? >> With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.