11-19-2012 04:57 AM
Hi,
Having trouble using the app world web plugin to download app from the app world from my mac to my phone.
I installed the plugin and the phone showed up on the sync page and I managed to add an app to the phone, since then when I try to sync I get the error:
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again.
I tried this on Mac #2 and the same thing happened, worked fine first time then the same error.
I checked that content protection wasn't on (running os 5) in security settings - encryption - disabled
Tried it on Mac #3 get the error message straight away.
Any ideas?
11-22-2012 09:30 AM
Hi BenBisset,
Please see the following KB article regarding the issue you are having with the BlackBerry App World™ storefront. "AppWorld Web Plug-in Error appears when attempting to install applications from a computer" http://bbry.lv/KoUpez
Thanks.
-FS
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