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BlackBerry World

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New Contributor
victoriacoultas
Posts: 8
Registered: ‎04-24-2012
My Device: Bold

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

BIS and BES both say connected to WI-FI.

:-)
Developer
dwaynedm
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

[ Edited ]

And yet no bbm or mail?

 

Switch OFF Wi-Fi, leaving the Mobile Network ON.

1. What happens to those settings now?

 

2. Does your Blackberry connect to your company's server(BES)? Or is it your own personal device(BIS)? 

 

 



 

1. If any post helps you please click  Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

:smileyhappy:


New Contributor
victoriacoultas
Posts: 8
Registered: ‎04-24-2012
My Device: Bold

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

When the WI-FI is off, BES AND BIS are disconnected.
Its my own personal device.
Developer
dwaynedm
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

We've tried every possible way in my opinion! 


You should contact your service provider now. Since BIS is disconnected, it may indicate that you are no longer on your BIS plan, or it could be a problem at their end.

 

(Note: If your device was connected to your company's server, you would have to call the  BES admin)

 

Let me know what happens! :smileyhappy:


 

1. If any post helps you please click  Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

:smileyhappy:


New Contributor
victoriacoultas
Posts: 8
Registered: ‎04-24-2012
My Device: Bold

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

Thank you for all your help!!!!
Developer
dwaynedm
Posts: 65
Registered: ‎04-24-2012
My Device: Blackberry Curve 8900

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

Please resolve your thread by marking the post "Solution?" which solved it for you! :smileyvery-happy:

 

Anytime! :smileyvery-happy:

New Member
NNAMDI
Posts: 1
Registered: ‎11-18-2012
My Device: blackberry 9800

Re: App World disappeared, Blackberry Messenger not working, not receiving any emails.

i have a similar problem. My app world disappeared from the home page. i've downloaded a new one and did a battery pull without success.