11-20-2012 12:46 AM
11-20-2012 06:41 AM
kashmiratalati wrote :
i tried the solution you provided but it didn't work.
Hi kashmiratalati
Welcome to BlackBerry Support Forums
Please explain what problem you are having .Are you unable to update your BlackBerry ID ? If you are unable to update the BlackBerry ID and a Battery pull is unable to solve the issue then please go through the Knowledge Base Article regarding this error on post # 7.
So please try it and let us know.
Prince
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11-20-2012 02:15 PM
Thank you, this worked.....
11-20-2012 06:44 PM
11-20-2012 07:21 PM
11-21-2012 04:46 AM - edited 11-21-2012 04:48 AM
darulanam786 wrote :
App World latest version of Blackberry ID update
none of the workround worked, nor battery full off... i have bb 9700... how to get this latest bb id version.....
Hi darulanam786
Welcome to BlackBerry Support Forums
Which version of App World you had Installed on your device ? Is it ver.4.0.0.63 ? You can try two things :
1. Uninstall App World from your device ,For that : Options > Device > Application Management > Delete app world from there , perform a Battery Pull Restart .Then locate and download App World from here http://blackberry.com/appworld. and well as Update Latest BlackBerry ID software through Wi -Fi .
2. Uninstall App World from Options > Device > Application Management > Delete App World From there then perform a Battery Pull Restart . Ues your BlackBerry Browser and Browse to :
http://mobileapps.blackberry.com/devicesoftware/en
To download App World Version 4.0.0.55. try it over wi - fi after installing app world update your BlackBerry ID also. Please try it and let us know.
Prince
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11-21-2012 01:03 PM
11-21-2012 01:05 PM
11-21-2012 01:50 PM
darulanam786 wrote :
yeah i download the appworld from tht link oly n its ver is 4.0.0.63
n try it out ur troubleshoot also but still same prb....
Hi darulanam786
What troubleshoot you have tried ? If Version 4.0.0.63 is not working then try second method,Downgrade App World Version to 4.0.0.55 , Once you had Installed Open App World or Go to My world on your device it will prompt you to Update BlackBerry ID software.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
11-21-2012 02:26 PM
how to go on my world in my device ...