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New Contributor
cinderella30oli
Posts: 9
Registered: ‎01-07-2013
My Device: curve 9300
My Carrier: vodacom
Accepted Solution

App World password and security password

Please can someone help me

 

I have forgotten my App world password I cannnot get a new one as the reset email is not coming through to me at all I need to reset my password but I cant seem to get it right I have been through the steps on the webpage over and over I might be missing something :smileysad:

Please use plain text.
JSanders
Posts: 84,455
Likes: 22,912
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Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World password and security password

Why is the reset email not coming through to you?




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New Contributor
cinderella30oli
Posts: 9
Registered: ‎01-07-2013
My Device: curve 9300
My Carrier: vodacom

Re: App World password and security password

I'm not sure but that Email just stopped working
Please use plain text.
JSanders
Posts: 84,455
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World password and security password

Can you login to your email server on a PC and check your email,

or is this a "yourname@yourcarrier.blackberry.net" email account?

 

Article ID: KB28232 BlackBerry ID reset email is not being delivered to the associated mailbox

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Please use plain text.
New Contributor
cinderella30oli
Posts: 9
Registered: ‎01-07-2013
My Device: curve 9300
My Carrier: vodacom

Re: App World password and security password

it was a blackberry app world Id I created and the email used to come through but they just stopped so I created a new email but couldn't reset the Id on app world
Please use plain text.
JSanders
Posts: 84,455
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World password and security password

Could you answer my question, though?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
cinderella30oli
Posts: 9
Registered: ‎01-07-2013
My Device: curve 9300
My Carrier: vodacom

Re: App World password and security password

I can't log on with a pc . And it was myname @mobileemail.co.za. is that What u mean?
Please use plain text.
JSanders
Posts: 84,455
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World password and security password


cinderella30oli wrote:
I can't log on with a pc . And it was myname @mobileemail.co.za. is that What u mean?

yes....

 

That email server mobileemail.co.za has no webserver on which you can login and view your mail?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
cinderella30oli
Posts: 9
Registered: ‎01-07-2013
My Device: curve 9300
My Carrier: vodacom

Re: App World password and security password

I'm not sure it was given to me by blackberry I will check
Please use plain text.
JSanders
Posts: 84,455
Likes: 22,912
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World password and security password

OK, if it is a BlackBerry account email, please read this:

 

Unable to reset BlackBerry ID password when using a BlackBerry hosted email address   




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.