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BlackBerry World

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New Contributor
Mr_M
Posts: 5
Registered: ‎10-13-2012
My Device: 8520

App World

Hi guys,my fone was broken n went 4 repairs nw I'm having sum difficulties with App world coz it keeps on givin me an error about BB identity updates n wen I try it fails,plz help
JSanders
Posts: 86,606
Likes: 23,203
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World

At Options > Advanced > Applications, do you see BlackBerryID?

Can you delete it?

 

If so, then reboot your phone with a  battery pull.

Then reinstall AppWorld, using your BlackBerry browser to www.blackberry.com/appworld

and that should also update the BlackBerryID module at the same time.




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New Contributor
Mr_M
Posts: 5
Registered: ‎10-13-2012
My Device: 8520

Re: App World

Can't find BlackberryID under the list of applications,so what can I do next
New Contributor
Mr_M
Posts: 5
Registered: ‎10-13-2012
My Device: 8520

Re: App World

In my App World cnt find a log in option or anything related to it for that matter,and when I try to use App World I get a msg that BlackBerryID needs update/grade and after that it fails to reach a server#8520
JSanders
Posts: 86,606
Likes: 23,203
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World

delete AppWorld and reinstall in the same method as above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code