12-27-2012 08:15 AM
i bouught the 8300 for my daughter but cannot download App World. I have a data plan and meet the requirements but when we try to download it, it says we do not meets the system requirements.
i have tried installing on opera mini and also Internet browser. I have tried removing battery. I have tried clearing the cache and cookies!
Any help greatly appreciated
12-27-2012 08:21 AM
On the device, at Options > About what is the operating system version, third line down that looks like "v.4.0.x.xxx"?
12-27-2012 08:31 AM
you can install AppWorld on your device. Here are the requirements for installing App World on your device:
KB17659 Minimum requirements for BlackBerry App World
What is the OS version on your device ?
home screen >> options icon >> about
12-27-2012 08:50 AM
You must have an OS of 4.5 or greater for AppWorld to work.
if you connect your 8300 to the PC and run the BlackBerry Desktop software, you should be given an update notice.
If not, please let us know and I will give you directions for a manual upgrade process.
12-27-2012 10:19 AM
I tried to update using the Desktop Software but got a message saying 'there are no software updates availiable' so would really appreciate the instructions on how to do this manually.
Many thannks for all your help
12-27-2012 11:01 AM
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below for the download, and follow these simple installation instructions.
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.
Note: Some users might worry they will void their device warranty by loading an OS from another carrier. There is really nothing to worry about. Please read more information on that here: http://www.port3101.org/power-users/296-blackberry