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BlackBerry World

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New Contributor
CatherineMcG
Posts: 2
Registered: ‎12-29-2012
My Device: Blackberry Playbook

App World

Hi I need some assistance, my 5 year old has deleted/wiped everything off my blackberry playbook like messages, contacts, browser, calendar and the app world (only thing that wasn't wiped was the games) is there anyway i can put these back on

 

Please help as we cannot access the app world

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: App World

Hi and welcome to the forums!

If you have a desktop software backup of the Playbook you can restore the data. If you don't have a backup follow the steps for the security wipe, as you will have to setup the Playbook again.

Any apps purchased through App World will still be available.

I attached some links so you can protect your device in the future.

Thanks,

 

Bifocals


 

KB27664 How to password protect and secure the BlackBerry PlayBook

 

KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

KB26135 How to restore data to a BlackBerry PlayBook

 

KB27188 How to perform a security wipe on a BlackBerry PlayBook tablet

 

 

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New Contributor
CatherineMcG
Posts: 2
Registered: ‎12-29-2012
My Device: Blackberry Playbook

Re: App World

Thanks a million working now. :smileyhappy:

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: App World

Cool! :Clap:
I'm glad you have it fixed.
By  marking the thread resolved others can find your answer faster.
Thanks,

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter