12-29-2012 06:10 AM
Hi I need some assistance, my 5 year old has deleted/wiped everything off my blackberry playbook like messages, contacts, browser, calendar and the app world (only thing that wasn't wiped was the games) is there anyway i can put these back on
Please help as we cannot access the app world
12-29-2012 06:52 AM
Hi and welcome to the forums!
If you have a desktop software backup of the Playbook you can restore the data. If you don't have a backup follow the steps for the security wipe, as you will have to setup the Playbook again.
Any apps purchased through App World will still be available.
I attached some links so you can protect your device in the future.
KB27664 How to password protect and secure the BlackBerry PlayBook
KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
KB26135 How to restore data to a BlackBerry PlayBook
KB27188 How to perform a security wipe on a BlackBerry PlayBook tablet
12-29-2012 08:22 AM
I'm glad you have it fixed.
By marking the thread resolved others can find your answer faster.