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New Contributor
kushiwushi187
Posts: 3
Registered: ‎12-15-2012
My Device: BlackBerry Playbook 16GB

App world Wont show as a Icon on my Blackberry Bold 9780

Hey what's up?

I have a problem in my Blackberry Bold 9780. My app world requested a update, so i did, and after restarting my phone it disappeared. So i deleted it and re installed it. Still nothing shows up. I decided to go in the Application Management to see if the app was installed properly. I was, but the Resourecs type was on CPU and the Now option was  "Not running". I wiped my phone and Tried re-installing the app world, but the same thing happens.

 

Can someone plz help me?

Regular Contributor
jaysus858
Posts: 63
Registered: ‎01-05-2013
My Device: Z10, DC, 9810, 9800, 8520, Playbook

Re: App world Wont show as a Icon on my Blackberry Bold 9780

How did you delete it? through App World?

What do you have set as download folder
Tis Jaysus!
JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App world Wont show as a Icon on my Blackberry Bold 9780

AppWorld versions 4.0.0.63 and .65 upgrades have a known issue one some OSv6 devices in now showing the AW icon. See this RIM Knowledge Base article on the issue: 

  • Article ID: KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

My recommendation that's working for users, is to follow the Resolution #1 in the link.

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After download, please restart your BlackBerry smartphone when prompted.
  4. Verify that BlackBerry App World is located on the home screen.




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