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New Contributor
karindorville
Posts: 6
Registered: ‎11-07-2012
My Device: Bold 9780
My Carrier: MTN
Accepted Solution

App world icon is missing from my Home and Download screens

I upgraded to Blackberry App World version 4.0.0.63 on my Blackberry Bold 9780 yesterday. After re-booting the phone, my App World icon was suddenly missing from my home screen. It was not on my Download screen either. I could also not find it when doing a search for App World. I re-installed App World from the Blackberry website. I still had the same problem. Then a friend suggested that I un-install App World by Settings: Device: Application Management: Blackberry App World - and selecting delete in Options. I did this - and then re-installed App World AGAIN on my phone from the website. And still the problem persists. Do I actually have App World on my phone or not? If I do have it on my phone, how and where do I find the icon - so I can place it on my home screen.

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New Contributor
JWVictor
Posts: 4
Registered: ‎11-08-2012
My Device: Bold 9800
My Carrier: Vodacom South Africa

Re: App world icon is missing from my Home and Download screens

I Have the same problem. Did uninstall wit app manager restart, reinstall, ect

Wat I did spot that restart I receve the following error massage

Uncaught exception: Java.lang.Error

Please help.
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New Member
nmbutt
Posts: 7
Registered: ‎10-21-2012
My Device: PB
My Carrier: Verizon

Re: App world icon is missing from my Home and Download screens

I have the same issue. Have done multiple re-installs and still no icon. I got the same java error message at restart.

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Visitor
AubreyThomas
Posts: 1
Registered: ‎11-08-2012
My Device: Curve 9300
My Carrier: Vodacom

Re: App world icon is missing from my Home and Download screens

I also has the App world problem on my Curve 9300. The icon is still on my phone, but it don't open App world. I reload the software on the phone, but it didn't help.

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Contributor
ray_78
Posts: 10
Registered: ‎11-09-2012
My Device: blackberry torch 9800
My Carrier: djeezy

Re: App world icon is missing from my Home and Download screens

So many similar threads ans still no answers ..
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Contributor
ray_78
Posts: 10
Registered: ‎11-09-2012
My Device: blackberry torch 9800
My Carrier: djeezy

Re: App world icon is missing from my Home and Download screens

So many similar threads ans still no answers .. For me numerous delete-reboot-install-reboot cycle but still no app world icon!
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New Member
JessicaLai
Posts: 1
Registered: ‎11-09-2012
My Device: 9780
My Carrier: Maxis

Re: App world icon is missing from my Home and Download screens

I'm facing the exact same problem. How do I find the icon again?

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New Contributor
jhutch11
Posts: 2
Registered: ‎11-07-2012
My Device: Blackberry Bold 9650
My Carrier: Alltel

Re: App world icon is missing from my Home and Download screens

The same thing happened to me.
I looked for the Icon, couldn't find it.
I found I had App World on my phone, so I deleted it.
I reinstalled, had to do the same thing. I"m about ot install it again and I'll tell you if CrapBerry fixed the problem.

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: App world icon is missing from my Home and Download screens

Check the knowledge-base article on this issue -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63

 

Also if you would like to go back to the old App World version then try the following link -

 

http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
arein88
Posts: 2
Registered: ‎11-09-2012
My Device: Bold 9780
My Carrier: Brighstar

Re: App world icon is missing from my Home and Download screens

still not working in my BB

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