Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Hi, Hope someone can help us here. We have a password set on our playbook and when we use device manager it works fine. When we go to the app world and try and download something it asks for the user and password but constantly tells us the password is incorrect. we have changed the password to no avail. Any help would be gratefully received. Thanks.
Welcome to the BlackBerry® Support Community Forums.
The user name and password BlackBerry® App World would be requesting is your BlackBerry® ID. To better assist you; what is the full error message you receive?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter!@BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
