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New Contributor
RedRiverPete
Posts: 2
Registered: ‎10-01-2012
My Device: Blackbery Tour 9630
Accepted Solution

AppWorld plugin failure

I am trying to download Blackberry Bridge. The recurring message I get is:
 
"App World Web Plugin Error.An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again."

 

By content protection, I assume they mean encryption. I have verified that encryption is turned off.

 

I have tried to access AppWorld using Chrome and Firefox. My PC is running Vista.

 

Any suggestions?

Hall of Famer II
sdgardne
Posts: 48,785
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: AppWorld plugin failure

Hi and Welcome to the Community!

 

Aplogies for the delay in replying...but, just in case your issue remains unresolved, here is a KB that discusses that error:

  • KB29599 AppWorld Web Plug-in Error appears when attempting to install applications from a computer

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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New Contributor
RedRiverPete
Posts: 2
Registered: ‎10-01-2012
My Device: Blackbery Tour 9630

Re: AppWorld plugin failure

The link you directed me to says there is no solution at this time.

 

Ultimately, I resolved it my getting my phone service provider to tempoprarily change my service plan so that I could install the ap wirelessly.

 

This type of problem does nothing to instill confidence in Rim.

 

Thanks for trying, anyway.