04-05-2013 03:08 PM
04-05-2013 03:10 PM - edited 04-05-2013 03:11 PM
Ahhhhh...those additional details are quite helpful indeed! Anything else you may have left out btw??? It's always easier to make educated guesses rather than WAGs....
I'd recommend you re-do the OS reload again. Something perhaps did not go correctly. You may also want to try a different OS package...while rare, there sometimes can be corruption in one.
PS -- BES is BlackBerry Internet Service, the corporate bit of using a BB with a company messaging system. Given what else you've said, I no longer consider this to be causal.
04-05-2013 03:24 PM
Ahhh...more details...given which...
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!
04-05-2013 04:25 PM