12-26-2012 05:14 PM
I’m having trouble getting thru the blackberry app world setup. I just got a blackberry playbook for christmas and it went fine, but next it wants phone info and wont advance without it. I don't have a blackberry phone...AND... Why in the world would I have to pay for support for this issue ???
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12-26-2012 05:22 PM
You don't have to pay for support. You get 90 days free. Give them a call at the number here:
12-26-2012 05:39 PM
but next it wants phone info and wont advance without it.
Where is this... it "wants phone info", what exactly is it asking?
12-26-2012 06:07 PM - edited 12-26-2012 06:09 PM
Gotcha. You can still try calling them.
What is asking you to pay? I'm not familar with any screen like that.
12-26-2012 06:14 PM
12-26-2012 06:19 PM
Thats what I'm trying to figure out. Are you getting that prompt from appworld? You don't have to pay anything there. Need a bit more detail to help narrow it down. The toll free number to playbook support is 1-877-644-8410. Did you call them? This is the first I've heard about having to pay something.
12-26-2012 06:28 PM
It wants playbook info, phone info, update. It is the screen it sends me to for signing up for app world
Zelda, WHAT phone info does it want? Please be specific, what question are you asked?
12-26-2012 06:46 PM