11-04-2012 08:25 AM
Hello, I downloaded BBM to my phone - it shows installed on the app page but I cannot find it anywhere. When I use another phone to send a BBM to my phone it shows the 'd' but i can't find it.
Any ideas?? Thank you.
11-07-2012 12:18 PM
Welcome to the BlackBerry Support Community.
The following article will assist you regarding the missing BBM™ icon on your BlackBerry® smartphone:
BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone - http://www.blackberry.com/btsc/KB23968
We hope this helps.
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