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New Member
zvezdalina
Posts: 1
Registered: ‎01-16-2014
My Device: bb Z10
My Carrier: Mtel

BB Z10 - password is not accepted

Hello

 

I have been trying to login to the BB world but my password is not accepted. Already tried several times to reset the password and the new one is not acceted too.

Please, tell me what can i do because it's 9/10 tries :smileysad:

thanks!

Please use plain text.
Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BB Z10 - password is not accepted

Hi and Welcome to the Community!

 


 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you. Given your situation, I suspect you cannot get past this without human intervention (which is discussed in that post)...all of the automated recovery methods require either the correct security question response or that the BBID already have been validated, which is the step you are actually now on. Hence, I doubt that the automated recovery methods will work for you.

Cheers, and Good Luck!

 

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBID-User-authentication-required/m-p/273104...

 


 

Hi and Welcome to the Community!

 

Here is a KB that discusses that error:

  • KB25882 "An error has occurred. Please try again later" is displayed when the user attempts to login to BlackBerry App World

 

Hopefully it contains something useful!

 

Good luck and let us know!

 

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-World/Cannot-Login-To-My-World/m-p/1256833/highlig...

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