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New Contributor
bradenalexander
Posts: 9
Registered: ‎03-27-2013
My Device: Z10
Accepted Solution

BB world shows I have no apps

I have opened Blackberry world to search for updates, but it says I have no apps installed on my phone. I also slected the "available" tab and it says I have none available. 

 

I have several apps on my Q10 which are still usuable on my phone. 

 

I donwload new apps and instal them but they dont show up on my device. A little odd.

 

How do I fix this?

 

Thanks!

Braden

Hall of Famer II
sdgardne
Posts: 48,743
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BB world shows I have no apps

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache.



For legacy (pre-BB10) Devices: 

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:


3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

      • KB24714 How to clear the BlackBerry App World cache


4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes). .

If step (4) does not happen as listed, then the clear cache did not work.



For BB10 devices:

  • KB33818Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list


Hopefully it'll work for you! Good luck and let us know!


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New Contributor
bradenalexander
Posts: 9
Registered: ‎03-27-2013
My Device: Z10

Re: BB world shows I have no apps

Ah thats fantastic! Except I just decided to wipe my whole device and start again lol.

But thanks!