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oceana99
Posts: 1
Registered: ‎05-13-2013
My Device: Curve 9320

BBM b=

My bbm isn't working; I can't send messages  and the recent updates isn't  updating. I know I haven't updated it in a while, would that be the problem?. 

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: BBM b=

Hello oceana99

 

Welcome to Support Forums

 

Are you able to use other BlackBerry services like emails ? 

 

Try those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

Please note you must recieve those registration messages or else you have to contact your carrier is having any problem with there network or your account is properly configured with BIS .

 

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