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New Contributor
blingboy2win
Posts: 5
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: 3

BBM isn't working

I've been a blackberry user for a few months now and BBM has been working fine. Recently I accidentally deleted bbm from my handset, I've managed to restore bbm however all my contacts have blank display pictures and no status, also I cannot send or receive messages or contact requests! Please help, I can't talk to my gf without bbm :smileysad:

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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM isn't working

what OS version do you have on your device ?
which version of BBm is currently installed on your device?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM isn't working

Hi blingboy2win,

What version of BBM you've installed? If it's 7.0 then go to this link for downloading BBM 6.0 : http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

tanzim                                                                                  
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New Contributor
blingboy2win
Posts: 5
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: 3

Re: BBM isn't working

The blackberries OS is 7.1.0

BBM ver. 6.2.0.50
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Guru I
Xandrex
Posts: 18,401
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: BBM isn't working

in the device options, find the BlackBerryID screen and log in.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM isn't working

Go to Options > Third Party Applications > BlackBerry ID > Enter you BB ID details.

tanzim                                                                                  
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Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
blingboy2win
Posts: 5
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: 3

Re: BBM isn't working

I've tried everything everyones said and it still isn't sending or recving messages or contact requests :smileysad:
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New Contributor
blingboy2win
Posts: 5
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: 3

Re: BBM isn't working

*stirs pot*

 

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New Contributor
blingboy2win
Posts: 5
Registered: ‎12-26-2012
My Device: Curve 9360
My Carrier: 3

bbm STILL isn't working...

[ Edited ]

I've been a blackberry user for a few months now and BBM has been working fine. Recently I accidentally deleted bbm from my handset, I've managed to restore bbm however all my contacts have blank display pictures and no status, also I cannot send or receive messages or contact requests! Please help, I can't talk to my gf without bbm :smileysad:

 

my bbs OS is 7

and i have bbm 6

 

i have already tryed:

 

- Re downloading bbm

- re-logging into my BlackBerryID

Going to Options > Third Party Applications > BlackBerry ID > and entering my BB ID details.

- posting on the support forums... http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/BBM-isn-t-working/m-p/2060063#M3...

 

 

Please help

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Developer
TheFlowFX
Posts: 166
Registered: ‎02-15-2012
My Device: Playbook 16GB
My Carrier: Bags are useful

Re: bbm STILL isn't working...

Has your Blackberry Internet Service run out?

If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

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