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BlackBerry World

New Member
Posts: 2
Registered: ‎03-12-2013
My Device: Blackberry Bold 9900
My Carrier: Vodafone


My app world told me that it needed updating so i updated it then rebooted my phone and it has deleted the app. When i go on my app world it still says it is installed but it isn't on my phone anywere. I have tried to uninstall it from there but it wont let me?

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BlackBerry Technical Advisor (Retired)
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310


Hey Sophie-Ashworth,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to get your BBM back: www.blackberry.com/btsc/KB23968


Let me know if you have any more questions.





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