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Sophie-Ashworth
Posts: 2
Registered: ‎03-12-2013
My Device: Blackberry Bold 9900
My Carrier: Vodafone

BBM

My app world told me that it needed updating so i updated it then rebooted my phone and it has deleted the app. When i go on my app world it still says it is installed but it isn't on my phone anywere. I have tried to uninstall it from there but it wont let me?

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBM

Hey Sophie-Ashworth,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to get your BBM back: www.blackberry.com/btsc/KB23968

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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