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Administrator (Retired)
Beholder
Posts: 531
Registered: ‎03-25-2008
My Device: BlackBerry Storm
Accepted Solution

BlackBerry App World additional support

Hello Everyone,

 

Additional BlackBerry App World support can be found at the BlackBerry App World Support site.  On this site there is a handy BlackBerry App World FAQ.

 

 




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New Contributor
martincdavies
Posts: 5
Registered: ‎04-01-2009
My Device: Not Specified

Re: BlackBerry App World additional support

I can't see a solution to the "Blackberry App World is having trouble connecting to the Blackberry App World server"?
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BlackBerry Technical Advisor (Retired)
CerealBypass
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360

Re: BlackBerry App World additional support

We have also published a number of KB articles related to App World:

 

Comparing BlackBerry App World and Application Center  www.blackberry.com/btsc/kb17618
What is BlackBerry App World storefront www.blackberry.com/btsc/kb17619
BlackBerry App World memory management www.blackberry.com/btsc/kb17624
Transferring BlackBerry App World applications to a new BlackBerry smartphone.  www.blackberry.com/btsc/kb17625
Minimum requirements for BlackBerry App World for BlackBerry smartphones www.blackberry.com/btsc/kb17659
IT policy rules for BlackBerry App World www.blackberry.com/btsc/kb17660
BlackBerry App World removed a potentially harmful application from the My World folder www.blackberry.com/btsc/kb17677
Common error messages in BlackBerry App World www.blackberry.com/btsc/kb17678
Provides information on My World features and functionality www.blackberry.com/btsc/kb17744
Downloading and purchasing an application with BlackBerry App World www.blackberry.com/btsc/kb17745
Obtaining support for third party applications purchased through App World www.blackberry.com/btsc/kb17746
Finding applications in BlackBerry App World www.blackberry.com/btsc/kb17747
Viewing application details prior to purchasing in BlackBerry App World www.blackberry.com/btsc/kb17749
Unable to sign in to an instant messaging application downloaded using BlackBerry App World www.blackberry.com/btsc/kb17778
IT Policy Pack www.blackberry.com/btsc/kb17809
Unable to open App World (Upgrade service plan error) www.blackberry.com/btsc/kb17838

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The only stupid question is the one you don't ask before you reboot the BES.
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Contributor
lost180
Posts: 21
Registered: ‎04-01-2009
My Device: 9530 Storm

Re: BlackBerry App World additional support

[ Edited ]

Can you please explain the following error when attempting to launch App World?

I have a Storm 9530, on Verizon w/ BES activation and 4.7.0.113 device software version.

 

updated to .27 version of app world this morning, still have this error message.

 

App World Error Message

Message Edited by lost180 on 04-03-2009 02:52 PM
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Contributor
Bushwick2002
Posts: 11
Registered: ‎04-02-2009
My Device: Not Specified

Re: BlackBerry App World additional support

I follow this link but T-Mobile Blackberry's 8900 dont have "Internet Browser" option, just "T-Mobile Browser". Maybe a new version of the App World would fix this issue? I called T-mobile to confirm my data plan is the correct plan.

 

Unable to open App World (Upgrade service plan error)   www.blackberry.com/btsc/kb17838

 

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BlackBerry Technical Advisor (Retired)
CerealBypass
Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360

Re: BlackBerry App World additional support

I've contacted lost180 and Bushwick2002 off thread.

 

There's a new KB to add to the collection:

 

Title: Errors occur when using the BlackBerry App World for BlackBerry smartphone users on a BlackBerry Enterprise Server

Doc ID : KB17855

http://www.blackberry.com/btsc/KB17855

______________________________________________
The only stupid question is the one you don't ask before you reboot the BES.
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New Contributor
richiebold
Posts: 2
Registered: ‎04-03-2009
My Device: Not Specified

Re: BlackBerry App World additional support

hi i have just download the app world for my bold via my mobile and now the phone will not boot back up it come up with a message stating app error 200 and then a buttom saying reset

any ideas

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Contributor
Bushwick2002
Posts: 11
Registered: ‎04-02-2009
My Device: Not Specified

Re: BlackBerry App World additional support

 JVM Error 200? Did you try to remove the battery for 30secs? 
 
 

richiebold wrote:

hi i have just download the app world for my bold via my mobile and now the phone will not boot back up it come up with a message stating app error 200 and then a buttom saying reset

any ideas


 

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New Contributor
richiebold
Posts: 2
Registered: ‎04-03-2009
My Device: Not Specified

Re: BlackBerry App World additional support

yes tried that one first cant even plug into the comp to restore it?
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Contributor
Bushwick2002
Posts: 11
Registered: ‎04-02-2009
My Device: Not Specified

Re: BlackBerry App World additional support

Had that problem with a end user before. Only way I know how to fix it is with a 3rd party software called JL_Cmder. use that to wipe the handheld and use BB desktop manager to restore the OS. Not sure if this voids your warranty.
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